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Storm Center

Stay Informed. Stay Protected.
Welcome to the Security First Storm Center—your go-to resource before, during, and after the storm.
From preparedness tips and claims guidance to real-time updates and recovery support, we’re here to help you weather any storm with confidence.

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We’re Ready to Serve

Have Damage? Call Us First!

If you need to report a claim? Our dedicated Customer Support Team is here and ready to assist you every step of the way.

Monday – Thursday
8:00 a.m. – 7:00 p.m.

Friday – Sunday
Open 24 Hours

Get Storm Ready

Hurricane Preparation

Being prepared for hurricane season is essential. The right planning can protect your home, your family, and even your pets when disaster strikes.

Hurricane Preparedness Checklist

Make sure you and your family have everything you need during a hurricane with our convenient checklist.

Pet Safety Checklist

We love our pets, and we know you do, too. So help protect them when a storm strikes. Whether you evacuate or shelter-in-place, these helpful tips are designed to keep your pet safe and comfortable.

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Monitoring

The Storm

We are closely monitoring Hurricane Isaias updates provided by NOAA’s National Hurricane Center.

Update Your Contact Information +

Review Your Dec Page

Do You Know Your Zone?

When you know your zone, it’s easier to understand evacuation orders from local officials.

According to FloridaDisaster.org, you are most likely to be evacuated if you live in a low-lying,
flood prone area, a mobile home or an unsafe structure.

Get the Support You Need

Before, During, and After a Storm

As a Security First Insurance customer, you have access to our First Choice Repair Network®—a trusted group of licensed and insured Florida contractors who have passed thorough background checks.

If your home has been damaged by a storm and you’ve filed a claim, you can choose to have us coordinate repairs through our network. We’ll handle the scheduling and management of all contractors—making the process seamless and stress-free.

We’re here to support you. That’s the benefit of being part of the Security First family: flexibility, trust, and support—on your terms.

If you need to file a claim:

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Insurance Village + Mobile Response Center

After a named storm, the State may set up Insurance Villages to support impacted residents. Our Claims Response Team will be there to assist policyholders. Security First may also set up its own Mobile Storm Response Centers to further support our policyholders. We will provide the locations of these Villages and Mobile Storm Response Centers when they become available.

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Delivering On Our Promise

Storm After Storm,
Year After Year®