Make sure you and your family have everything you need during a hurricane with our convenient checklist.
Storm Center
Stay Informed. Stay Protected.
Welcome to the Security First Storm Center—your go-to resource before, during, and after the storm.
From preparedness tips and claims guidance to real-time updates and recovery support, we’re here to help you weather any storm with confidence.
Mobile Storm Response Centers
Our team can be found at the Pensacola location below. Navarre and Destin are now closed. We can help Security First customers file a claim, arrange tree removal, tarping, and more. Please stop by – we are here to help!
- Pensacola: University of West FL, Lot B – 11000 University Parkway
Mon: 1 PM – 4 PM | Tues-Fri: 9 AM – 4 PM
If You Have Storm-Related Damage Call Us First
As a Security First Insurance customer, you have access to our First Choice Repair Network®—a trusted group of licensed and insured Florida contractors who have passed thorough background checks.
If your home has been damaged by a storm and you’ve filed a claim, you can choose to have us coordinate repairs through our network. We’ll handle the scheduling and management of all contractors—making the process seamless and stress-free.
We’re here to support you. That’s the benefit of being part of the Security First family: flexibility, trust, and support—on your terms.
Be cautious of unsolicited contractors. Following a storm, you may be approached by contractors or solicitors offering repair services. If you have concerns about someone who comes to your home or believe you may have encountered suspicious activity, you can report it to the Florida Department of Financial Services at [email protected].
If you need to file a claim:
Get the Support You Need
Before, During, and After a Storm
FEMA
American Red Cross
FloridaDisaster.org
We’re Ready to Serve
Have Damage? Call Us First!
If you need to report a claim? Our dedicated Customer Support Team is here and ready to assist you every step of the way.
Saturday – Tuesday
Open 24 Hours
Wednesday – Friday
7:00 a.m. – 8:00 p.m.
Get Storm Ready
Hurricane Preparation
Being prepared for hurricane season is essential. The right planning can protect your home, your family, and even your pets when disaster strikes.
Hurricane Preparedness Checklist
Pet Safety Checklist
We love our pets, and we know you do, too. So help protect them when a storm strikes. Whether you evacuate or shelter-in-place, these helpful tips are designed to keep your pet safe and comfortable.
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Review Your Dec Page
Update Your Profile
Dec Page Tips
Review Your Dec Page
Do You Know Your Zone?
When you know your zone, it’s easier to understand evacuation orders from local officials.
According to FloridaDisaster.org, you are most likely to be evacuated if you live in a low-lying,
flood prone area, a mobile home or an unsafe structure.
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