Call our toll-free number (877) 333-9992 or launch the chat bot through the Live Chat option on this website. Once you file your claim, a Claims Examiner will contact you as soon as possible regarding the status of your claim.
File a Claim
Security First offers convenient options to make filing a claim simple for Florida homeowners and renters.
Steps to Take When Your Home is Damaged
If your home has damage, call us first.
We’ll quickly assess your issue and offer support tailored to your needs. You can choose to use our First Choice Repair Network® (FCRN)—a trusted group of licensed and vetted contractors who prioritize our customers and stand behind their work with warranties. We’ll handle the scheduling and management of all contractors—making the process seamless and stress-free.
We’re here to support you. That’s the benefit of being part of the Security First family: flexibility, trust, and support—on your terms.
File a Claim
Take Photos of the Damage
Supportive documentation can assist in satisfying the documentation requirement and streamlining the claims process.
Protect Your Property Against Further Damage
Make temporary repairs and keep receipts for any repairs that you do make. Tip: Avoid making permanent repairs until the adjuster has had a chance to inspect the damage.
Call Us
Call (877) 333-9992 to file a claim.
Claims can be reported by phone 24 hours a day, 7 days a week. We’ll help you get the process started anytime, day or night.
Call Us
Online
Use our customer portal, MySFI, anytime to report a claim and submit photos of any damages to your home or personal property.
Log In
Chat
You’ll be guided through the claims process step-by-step via chat. Just type your responses— it’s quick, easy, and available 24/7.
Launch Chat