Report your loss online or through any of our convenient options. Learn more about our Claims Process.
The Calm After the Storm
First Choice Repair Network®
Storm damage is stressful. Your repairs don’t have to be. Our network of trusted Florida contractors is ready to restore your home, so you can focus on your family while we take care of the rest.
What is the First Choice Repair Network®?
Repairs You Can Trust
Our First Choice Repair Network® (FCRN) includes more than 150 licensed and insured Florida contractors who have passed rigorous background checks.
When you file a claim with Security First Insurance, you have the option to let us coordinate everything through our trusted network. We’ll schedule and manage all contractors, making your repairs seamless and stress-free.
There’s no separate application or extra step. The network is part of our claims process and ready whenever you need it.
How It Works
Simple Steps to Recovery
Using the First Choice Repair Network® is easy. It all starts when you file your claim.
File Your Claim
Ask for the First Choice Repair Network®
Let your Security First Insurance claims professional know you’d like us to coordinate your repairs.
We Connect You With a Contractor
We’ll match you with a licensed, insured contractor from our network who will contact you to get the work started.
Get Back to Normal
Your contractor completes the repairs, and we stay involved every step of the way. We’ll make sure your questions are answered, and your repairs are complete before your claim is closed.
After the Storm
Help When You Need It Most
From the first emergency response to the final repair, our First Choice Repair Network® is with you. When a storm strikes, our contractors can quickly make temporary repairs, like roof tarping and tree removal, to protect your home from further damage. Then the same trusted network handles your permanent repairs.
Real stories from real customers. See how our network has helped Florida homeowners recover after a storm in our Storm Stories.
Looking for A Contractor?
Not Just For Claims
As a Security First Insurance customer, you can also use the First Choice Repair Network® for home projects that aren’t part of a claim, like a renovation, routine maintenance, or an unexpected repair.
Call or email us to get the process started.
Work done outside of a claim is not covered by your insurance policy. Pricing and payment are arranged directly between you and the contractor.
Have Questions?
FCRN FAQs
Everything you need to know about using the First Choice Repair Network® for your home repairs.
Do I have to use the First Choice Repair Network® for my claim repairs?
No. Using the First Choice Repair Network® is optional. It’s available to you as part of your claim if you’d like us to coordinate your repairs. You’re always welcome to choose your own licensed contractor instead.
How do I use the First Choice Repair Network®
Start by filing your claim. Then let your Security First Insurance claims professional know you’d like us to coordinate your repairs through the First Choice Repair Network®.
How are First Choice Repair Network® contractors vetted?
Every contractor in the network is licensed and insured in Florida and has passed a thorough background check. Security First Insurance also monitors contractor performance to help maintain the quality and reliability of the network.
What makes the First Choice Repair Network® different?
Instead of leaving you to find a contractor on your own after a loss, we coordinate your repairs with trusted professionals and stay involved until the job is done.
Hear from our FCRN contractors about what sets the program apart.
Does using a First Choice Repair Network® contractor guarantee my repairs are covered?
No. Your insurance policy determines what’s covered, including its terms, conditions, exclusions, deductibles, and limits. Your Security First Insurance claims professional can explain how your policy applies to your damage.
Is there a warranty on First Choice Repair Network® repairs?
Yes. Roofs replaced by an FCRN contractor come with a 10-year workmanship warranty, and eligible repair work performed through the network is backed by a warranty.
What should I watch out for when hiring a contractor after a storm?
Be cautious of contractors who show up at your door offering immediate repairs. Before signing anything, confirm the contractor’s license, get a written estimate, and take time to review the agreement. It’s illegal for a contractor to waive your deductible.
Can I use the First Choice Repair Network® if I don’t have a claim?
Yes. Security First Insurance customers can use the network for home projects like renovations, maintenance and repairs. Email [email protected] to request a contractor. Work outside of a claim is not covered by your policy.
Learn More
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