Security First Puts Storm Response in the Spotlight
Security First Insurance Company proudly hosted its second annual Storm Response Showcase on April 23, 2025, at its headquarters in Ormond Beach, Florida. The event spotlighted the company’s First Choice Repair Network® (FCRN), a carefully vetted group of licensed, insured, and experienced contractors dedicated to helping valued customers recover quickly and safely after a loss.
Launched in 2020, the First Choice Repair Network® was created by Security First as a proactive measure to protect homeowners from roofing fraud and unlicensed contractors. Today, it includes a growing roster of vetted, licensed, and insured professionals delivering top-tier restoration, renovation, and emergency services statewide. Last year, the FCRN helped 6,411 Security First customers restore their homes following Hurricanes Milton and Helene, delivering fast, high-quality repairs.
The Showcase brought together more than 50 repair and restoration experts from the FCRN, giving Security First team members a unique opportunity to connect directly with the professionals who serve on the front lines of customer recovery after a loss. This immersive, educational event was designed to help our team better understand the repair process so we can provide more effective service and support when our customers need us most.
“Live demonstrations are a powerful part of the Showcase,” said Magen Young, First Choice Repair Network® Manager at Security First Insurance. “They give our team a front-row seat to the tools, materials, and techniques our partners use in the field. That kind of hands-on exposure deepens our team’s understanding of what our customers experience after a storm. It’s insight that leads to more compassionate service, clearer communication, and stronger, more personalized support for our valued customers.”
“Our First Choice Repair Network® is more than just a list of vendors—it’s a reliable, proven team that extends our ability to deliver on our promises,” said Melissa DeVriese, President of Security First Insurance Company. “We’re proud of the many customer success stories we’ve heard—stories of homes and lives made whole again, thanks to the skill and compassion of our trusted FCRN partners. That customer-first approach is reflected not only in the speed and quality of repairs but also in the trust we’ve earned—demonstrated by our 4.2-star Google rating and the thousands of homeowners we’ve helped recover after major storms like Hurricanes Milton and Helene.”
Security First continues to lead the industry by blending innovative technology, trusted partnerships, and a strong, customer-first mission to deliver peace of mind when it matters most.
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