Real People. Real Support. Right Here in Florida.

Get to Know Your Real Claims Team

Meet Dana. A Senior Customer Advocate who’s been with Security First since 2019, Dana is affectionately known as our King of Google Reviews for the exemplary service he delivers to our customers.

Our Customer Advocates are real people who are here to help. They’re dedicated to guiding customers through the claims process, answering questions, and helping make a stressful situation more manageable.

And they’re just one part of the team. Our Claims Team also includes experienced adjusters and specialists who work together behind the scenes to move claims forward and help you through the process.

Your Claims Adjuster is your primary point of contact. They are essentially the conductor of your claim. They review your policy coverage and findings from Contractors and Field Adjusters.

Field Adjusters inspect any interior and exterior damage and report their findings to the Claims Examiner.

Real Stories. Real Impact.

CustomerTestimonials

Don’t just take our word for it. Hear it from the people who lived it. From navigating the unexpected to getting back to what matters, their experiences show what it’s like to have Security First in their corner.

You hear a lot of nightmares with insurance companies, but this was not one of them. Thank you Security First.

Bob Tallahassee

I’ve been with Security First for about 10 years. I’m very happy with how the process is moving forward.

Juana Tampa

By that morning, I already had my claims number, they were already working on people to send out to take care of the tree, tarping the house, and getting an inspector … It’s been a real dream to work with them.

Rodger St. Petersburg

Insurance Options for Everyone

Because no two properties are the same, we have options as unique as you! Security First Insurance can quote 95% of Florida homes, so chances are we have a policy that fits your property and your budget.