File a Claim

Security First offers convenient options to make filing a claim simple for Florida homeowners and renters.

Steps to Take When Your Home is Damaged

If your home has damage, call us first.
We’ll quickly assess your issue and offer support tailored to your needs. You can choose to use our First Choice Repair Network® (FCRN)—a trusted group of licensed and vetted contractors who prioritize our customers and stand behind their work with warranties. By opting in, we handle the scheduling and coordination of repairs from start to finish, making the process stress-free and hands-off for you.


Prefer to use your own contractor? That’s absolutely fine. We’ll work with you to ensure you receive the coverage you’re entitled to under your policy.

File a Claim

Call our toll-free number (877) 333-9992 or launch the chat bot through the Live Chat option on this website. Once you file your claim, a Claims Examiner will contact you as soon as possible regarding the status of your claim.

Take Photos of the Damage

Supportive documentation can assist in satisfying the documentation requirement and streamlining the claims process.

Protect Your Property Against Further Damage

Make temporary repairs and keep receipts for any repairs that you do make. Tip: Avoid making permanent repairs until the adjuster has had a chance to inspect the damage.

Call (877) 333-9992 to file a claim.

Our representatives are available 24/7 to guide you through the claims process and help you understand the coverage provided by your insurance policy.

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You’ll be guided through the claims process step-by-step via chat. Just type your responses— it’s quick, easy, and available 24/7.

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