If your home has water damage, click here.
When your home and personal belongings are lost, stolen or damaged, our mission is to get you back on your feet right away. Security First wants to make filing a claim clear and simple for our policyholders. Information in this section will help you gain a better understanding of what to do during the recovery process, such as filing a claim and minimizing further damage. There are also resources for common claim questions and how Security First responds to a catastrophe.
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The Claim Process
Each claim will typically follow these basic steps. Learn what to expect when filing a claim and the process we follow to get you back on the road to recovery as quickly as possible.
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Experiencing a Loss
When a loss occurs, there are important things you should--and should not--do. Take a minute to explore how to prevent further damage and begin the claim process.
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Report a Claim
Learn about our convenient ways to report a claim. We offer several options to ensure you can reach us when you need us.
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Water Damage
From broken pipes to leaking appliances, water damage is a serious issue that cannot be ignored.
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FAQs
View our Frequency Asked Questions to get in-depth answers and advice regarding important areas of the claims process.
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Claims Survey
At Security First, we want to learn about your experience with us. If we exceeded your expectations, let us know! If you have a suggestion where we can improve, we want to hear it!
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Catastrophe Response
When diaster strikes Florida, Security First is prepared to respond quickly and efficiently through our Emergency Response Team and Mobile Recovery Unit.
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