Operating Hours: 8:00am - 8:00pm until further notice
Need to report a claim?
- Skip the line and visit your My Security First Customer Portal
- Call (877) 333-9992 24/7
- Open a new claim via LiveChat on this website!
Visit the Claims Process page for more information about filing a claim.
Need help? We will be setup to provide on-site claims assistance across the state!
Mobile Storm Response Center Locations & Dates
- 2350 Cortez Rd. W., Bradenton, FL (Home Depot parking lot)
- Saturday-Wednesday | 9:00 am - 5:00 pm
- 13121 S. Orange Blossom Trl., Orlando, FL (Home Depot parking lot)
- Saturday-Wednesday | 9:00 am - 5:00 pm
- 1801 W. ISB Blvd, Daytona Beach, FL (Daytona International Speedway)
- Sunday-Wednesday | 9:00 am - 5:00 pm
- Enter from NASCAR Drive and turn left
- Sunday-Wednesday | 9:00 am - 5:00 pm
Insurance Village Locations & Dates
- 101 12th Street West, Bradenton, FL 34205 (Bradenton City Hall, Auditorium Building)
- Monday, 10/14 | 10:00 am - 5:00 pm | 9:00 am - 5:00 pm thereafter
- 1501 North Belcher Road, Clearwater, FL 33765 (Long Center)
- Tuesday, 10/15 | 10:00 am - 5:00 pm | 9:00 am - 5:00 pm thereafter
- 701 West Lime Street, Lakeland, FL 33815 (RP Funding Center - Sikes Hall)
- Tuesday, 10/15 | 1:00 pm - 5:00 pm | 9:00 am - 5:00 pm thereafter
Please check this page regularly for the most up-to-date information, including any changes to location or hours of operation.
Florida Chief Financial Officer Jimmy Patronis and the Florida Department of Financial Services have prepared a document addressing key post-storm insurance questions.
Access the document via the button below:
It's important to have the resources you need before a storm is forecasted to make landfall in Florida after it strikes and once it passes.
FEMA has great resources - how to prepare and recover after a storm and even a storm tracker on their mobile app.
Floridadisaster.org provides an up-to-date list of open shelters. Many can house families with special needs and pets. Check the list. Know before you go.
The Red Cross has resources for preparing for and weathering a storm. Download their Emergency Severe Weather app to help you stay safe.
As a Security First policyholder, you have access to our First Choice Repair Network®, whether you have filed a claim and need to make repairs to your home or simply want to make improvements. Our Network has over 100 licensed and insured Florida contractors who have undergone thorough background checks.
Contact us first to assist with your repairs or renovations.
Having the correct contact information is critical in case we need to provide you with important storm updates.
Proper planning is critical to protecting your home, family, and pets when a natural disaster strikes.
When you know your zone, it's easier to understand evacuation orders from local officials. According to Floridadisaster.org, you are most likely to be evacuated if you live in a low-lying, flood-prone area, a mobile home, or an unsafe structure.
