If the storm has caused damage to your home, call us first.
Need to report a claim? For your convenience, we have multiple ways to report a claim:
- You can call our toll-free number (877) 333-9992
- Use our Customer Portal, My Security First
- Text 'claim' to (386) 251-2066
Following a named storm event, the State has the option to set up Insurance Villages to support impacted residents. Security First response teams participate in these Insurance Villages to assist our policyholders with their claims and other needs. We will list the locations of these Villages when they become available.
- Hurricane Idalia Insurance Village is now closed.
As a Security First policyholder, you have access to our First Choice Repair Network®. If you have storm damage, you don't need to go through the hassle of finding a contractor on your own. Give us a call first, and we'll connect you with one of our licensed and insured contractors who can help you get back on track faster.
The time after a hurricane can be hectic and stressful. Here are a few resources to help get you back on track.
FEMA has great resources - how to prepare and recover after a storm and even a storm tracker on their mobile app.
Floridadisaster.org provides an up-to-date list of open shelters. If you have pets, please check if they allow pets before you go!
Like FEMA, the Red Cross has resources for you to view. After a disaster, they will also set up mobile units. Check their website to learn more.
There are plenty of things to worry about when a hurricane hits. We have several resources available to give you peace of mind. Here are resources on how to care for your pets and home. You can also download our mobile app.
