The Customer Support Team can assist you with policy questions, billing, underwriting inquiries, claims and general inquiries.
Monday – Friday
8:00am to 7:00pm ET
Saturday
8:00am to 4:30pm ET
Short on time? You can also chat with us on the go. Try it today!
Monday – Friday
8:00am to 5:00pm ET
Even if your home is a brand-new construction, call us for a quote! We will find the best fit for you.
Monday - Friday
8:00am – 7:00pm ET
Saturday
8:00am to 4:30pm ET
Agency Resources
(844) 636-4289
AgentAdmin@SecurityFirstFlorida.com
Monday - Friday, 8:30 am to 5 pm ET
Agent Appointments
For Agent Appointments, contact the territory manager for your territory using this regional map.
Verify policy coverage 24/7 by visiting LenderDock.com. Your organization may already be enrolled.
To call our automated system for basic policy inquiries, follow the prompts at (877) 333-9992.
Overnight Mailing Address
SFI (Admitted Products) FedEx & UPS Overnight Payment Address:
Security First Insurance
Lockbox# 628336, 2290 Premier Row
Orlando, FL 32809
SFM (Excess & Surplus) FedEx & UPS Overnight Mailing Address:
Security First Managers LLC – ITF Highlander Specialty Insurance Co.
Lockbox# 628782, 2290 Premier Row
Orlando, FL 32809
If you suspect someone has committed an act in an attempt to defraud their insurance company, please send a report to the email below.
ReportFraud@SecurityFirstFlorida.com
Fraudulent claims account for a significant portion of all claims received by insurance carriers and cost billions of dollars annually leading to higher insurance premiums for all policyholders. Help us stop fraud by reporting any suspicious activity or false claims.