Contact Us

By Phone

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The Customer Support Team can assist you with policy questions, billing, underwriting inquiries, claims and general inquiries. 

Monday – Friday 
8:00am to 7:00pm ET

8:00am to 4:30pm ET

By Live Chat

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Short on time? You can also chat with us on the go. Try it today!  

Monday – Friday 
8:00am to 5:00pm ET

By Email

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Email us! We respond within 24 business hours 


We're Here For You

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Even if your home is a brand-new construction, call us for a quote! We will find the best fit for you. 

(866) 999-5545

Monday - Friday
8:00am – 7:00pm ET

Get in touch

Agency Resources

(844) 636-4289

Monday - Friday, 8:30 am to 5 pm ET


Agent Appointments

For Agent Appointments, contact the territory manager for your territory using this regional map.


Verify policy coverage 24/7 by visiting Your organization may already be enrolled.

To call our automated system for basic policy inquiries, follow the prompts at (877) 333-9992.

FedEx & UPS Overnight Payment Address
Security First Insurance
Lockbox# 628336, 7699 Golf Channel Drive
Orlando, FL 32819

If you suspect someone has committed an act in an attempt to defraud their insurance company, please send a report to the email below.

Fraudulent claims account for a significant portion of all claims received by insurance carriers and cost billions of dollars annually leading to higher insurance premiums for all policyholders. Help us stop fraud by reporting any suspicious activity or false claims. 

For all media inquiries, please contact, 

Tara Bonner
Director, Marketing & Communications

Phone: (386) 261-9788