1. File Your Claim
Once you file your claim, a Claims Examiner will contact you as soon as possible regarding the status of your claim.
2. Damage Documentation
We may utilize technologies (for instance, a mobile app) to help review your damage and expedite your claims process. Your Claims Examiner will have the right solution for you.
3. Schedule an Appointment
A Field Adjuster or First Choice Repair Network™ contractor will contact you to schedule an appointment.
4. Damage Assessment
We will create a damage report and contact you to review our findings.
5. Status of Claim
A Claims Examiner will contact you regarding the status of your claim. They will talk you through the claims process, tell you what to expect, and answer any questions.
6. Resolving Your Claim
We strive to complete your claim as quickly as possible; however, some claims are more complex than others and require additional inspections and investigation. Contact your Claims Examiner should you have any questions or concerns.