What to Do if Hurricane Hermine Damaged Your Home

Security First Insurance advises Floridians with damage to homes in the wake of Hurricane Hermine to submit claims and avoid the use of contractors that arrive at their door unannounced.

"We understand that homeowners will be looking to return their lives back to normal in the aftermath of the storm. The first step is to submit a claim and we strongly encourage any homeowner with property damage to refrain from signing any documentation they do not fully understand," said Werner Kruck, Chief Operating Officer of Security First Insurance. 

Unfortunately, insurance fraud increases significantly after a major disaster. It is important that homeowners refrain from signing over rights to their claims, especially to contractors who arrive at their door unannounced and make promises to take over the claim process. That's a red flag. The misuse of an Assignment of Benefits agreement by contractors is a very real threat.

Security First Insurance has a team of professionals on call to help homeowners restore their home by hiring qualified, vetted professionals. The goal is to help return families to the lives they enjoyed in the great state of Florida before the storm. Learn more by reading the Assignment of Benefits. Learn how to research and hire a contractor.

Security First Insurance offers several ways for policyholders to easily submit claims:

877-581-4862: 24-hour Call Center and Claims Hotline
SecurityFirstFlorida.com: Online Policyholder Service Center
Security First Mobile: Free apps for Android and iPhone devices providing timely mobile claims submission and links to helpful resources

Policyholders with a flood policy through Security First Insurance's partnership with Wright can report a claim at 800-725-9472.

Additionally, Security First Insurance has established an SMS code to communicate with customers whose internet, mobile network and/or landline services have been impacted by the storm. Those customers can text MYSFI (69734) to start the claim process or request information. Because of SMS limitations, it's preferred that customers try to use other communication methods first.

Security First Insurance encourages residents to continue to heed warnings by local public safety officials and to monitor news broadcasts for instructions regarding temporary housing, school cancellations, and other pertinent information.

About Security First Insurance 
Headquartered in Ormond Beach, Fla., Security First Insurance is built on nearly 100 years of history and experience in the insurance industry. The company has an acute understanding of Floridians' vulnerability to natural catastrophe. Company founder, Locke Burt, was serving in the Florida Senate in 1992 when Hurricane Andrew made landfall. It was one of the worst natural disasters in U.S. history, leaving behind more than $26 billion in insured losses and a crippled insurance industry. Locke wanted better for the state and its residents and created Security First Insurance. The company now serves policyholders living across the state, storm after storm, year after year.  

Security First Insurance has been assigned a Financial Stability Rating® (FSR) of A, Exceptional, from Demotech, Inc. and is strongly committed to improving Florida's homeowners insurance market and initiatives that support and protect residents and communities of the Sunshine State.

Follow the company on Twitter (@SecurityFirstFL) or Facebook for updates.