|
Privacy Policy
Security First Insurance Company values
you as a customer and we share your concerns regarding the
privacy of your nonpublic personal information(1) (your “customer
information”). This notice is to inform you of our policies
regarding collection, use, and protection of customer information
for our current and former customers. As providers of products
and services that involve compiling personal and sometimes
sensitive information, protecting the confidentiality of that
information is a top priority for Security First.
Our Privacy Principles:
This Online Privacy Notice applies to the customer information
we may collect from or about you via this Security First website
(this “Site”). This Site may contain links to other websites,
and this Online Privacy Policy does not apply to those sites.
If you link to any of those sites, we recommend that you review
their privacy policies. This Site will collect customer information
that you voluntarily provide, such as your name, address, telephone
number or email address.
This Site may also collect information
on those pages within this Site you visit; and certain technical
information regarding your computer and operating systems, such
as your Internet protocol address, domain name, and system configurations
and settings. We will not know who you are unless you tell us.
On this Site, we may use cookies or other technology to gather
information about Site usage to help us improve content, usability
and functionality of this Site, and to remember certain user
attributes. This helps us better tailor this Site for users and
better understand how many new and repeat users visit this Site,
identify those features or pages that are most popular, and track
user browsing and usage patterns. Also, if this Site or any portion
of this Site is password-protected, then this Site may use cookies
or other technology to help us authenticate you, store and recognize
your configuration and user attributes, facilitate your navigation
and entitlements through the Site and customize its content so
the information made available is more likely to be of interest
to you.
You can set your Web browser to prompt you before you
accept a cookie, accept cookies automatically, or reject all
cookies. However, if you choose not to accept cookies from this
Site, then you may not be able to access and use all or part
of this Site or benefit from the information and services it
has to offer.
Our Privacy Principles:
- We do not sell customer information.
- We do not share customer information
with nonaffiliated parties that would use your customer information
for their own marketing purposes.
- We contractually require
any person or organization providing products or services
on our behalf to protect Security First customer information.
- We have procedural, technical, and physical
safeguards in place to protect your customer information.
What Customer Information Do We Collect?
We collect and use information we need to conduct our business,
to advise you of our products and services, and to provide you
with customer service. We may collect and maintain several types
of customer information needed for these purposes. The information
collected varies depending on the products or services you request,
and may include:
- Information provided on applications and
related forms, including, without limitation, your name, address,
telephone number, age of your home, and type of construction.
- Information from your transactions with us
and our affiliates or others, including, without limitation,
how long you have been a Security First customer, your payment
history, your type of insurance coverage, your premiums, underwriting
information and claims records.
We do not routinely collect customer
credit information from consumer reporting agencies or other
unaffiliated third parties; however, we reserve the right to
do so. We do not share customer credit information in those limited
situations we collect such information.
What Do We Do With Your
Customer Information?
We use your customer information to enhance
our service to you, underwrite your policies, process your claims,
ensure proper billing, service your account, measure your interest
in our products or services, improve existing products and develop
new ones, and monitor customer trends. As permitted by federal
and state laws, we may enter into agreements to share or exchange
information with companies engaged to work with us to enhance
the quality of the services provided to you. Under these agreements,
the companies may receive information about you, but they are
required to safeguard this information and they may not use it
for any other purposes. Such third parties are required by Security
First to conform to our privacy standards.
We do not disclose
any nonpublic personal information about our policyholders or
claimants to any third parties except as permitted by law. We
do not sell customer information to anyone, and we do not share
customer information with nonaffiliated companies that would
use that information to market their own products or services
to you. We may be required by law or regulation to disclose information
to third parties. For example, we may be required to disclose
information in response to a subpoena, to prevent fraud, or to
comply with rules of, or inquiries from, industry regulators.
How Do We Protect Your Customer Information?
We take our responsibility to protect the privacy and confidentiality
of customer information very seriously. We maintain physical,
electronic and procedural safeguards that comply with federal
standards to store and secure information about you from unauthorized
access, alteration and destruction. We continually review our
privacy and customer information security policies and practices,
monitor our computer networks, and test the strength of our security.
Under our control policies, for example, access to customer information
is restricted to individuals who need it in order to service
your policy, or provide products and services to you, and who
are trained in the proper handling of such information. Employees
who violate these confidentiality requirements are subject to
disciplinary proceedings.
Accurate Information
It is important
that the information we maintain about you is accurate and complete.
If you see information in your policy, billing statements, or
elsewhere, which suggest that our information is incomplete or
inaccurate, please contact your local agent or write to us and
we will update your information as needed. Please reference your
policy number on any correspondence sent to our office:
Security
First Insurance Company
140 S. Atlantic, Suite 200
Ormond Beach,
FL 32176
Privacy Policy is Not Evidence of Insurance
Coverage
This privacy notice is not evidence of insurance coverage
and should not be accepted by anyone as evidence that insurance
coverage is in force.
(1) As defined in the Gramm Leach Bliley Act.
This generally includes, but is not limited to, nonpublic information
you provide to us or that we obtain about you in connection with
the policyholder relationship. |
|
|
